NOW
"Now" is a captivating podcast hosted by two dynamic women in the real estate industry who have achieved remarkable success through their unwavering dedication, disciplined approach, and the fearless courage to take bold actions right now. Join us as we explore the world of real estate through their expert insights, inspiring stories, and practical advice. Whether you're a seasoned professional or just starting your journey in the real estate world, "Now" offers a wealth of knowledge, motivation, and strategies to help you make your own big moves and thrive in the ever-evolving real estate market. Tune in and discover the secrets to success in the world of real estate, right here, right now.
NOW
From Injury to Industry Leader: Alex Tapp's Journey from Football to Real Estate Success
Ever wonder how a career-ending injury can lead to unparalleled success in a completely different field? Join us for an illuminating conversation with Alex Tapp, a former professional footballer from London who now reigns as a top real estate expert in Austin, Texas. Alex opens up about his extraordinary journey, from personal setbacks to scaling the heights of the real estate industry. He sheds light on his daily routine, the importance of consistency and good habits, and how he balances a thriving career with family life. Learn the key principles Alex instills in his team, especially his focus on mentoring new agents and delivering exceptional customer service.
Navigating the changes in the real estate landscape can be tricky, but Alex has a wealth of experience and insights to share. Discover the nuances of commission structures, the impact of competitive commissions on sales, and the importance of transparent buyer representation agreements. Alex also discusses the distinct practices across different states like Texas and California, and how to build a business through referrals and strong client relationships minus the dependency on paid leads. His perspective on maintaining clear agreements is invaluable for ensuring smooth transactions and enhancing client consultations.
If you’re curious about managing investment properties or interested in recent market trends, our discussion dives deep into these areas. Alex provides firsthand experiences in tenant screening, property maintenance, and the contrasting challenges between short-term rentals like Airbnb versus long-term rentals. He also touches on the importance of reliable property managers and the decision to self-manage. With the market showing signs of slowdown, Alex shares observations on increased listings and longer days on the market, particularly in rural areas. Finally, hear Alex’s thoughts on growing a business through relationship-based strategies, fostering preferred partnerships, and his goals of focusing on mentorship and refining systems for future success. Don’t miss this chance to glean insights from a true expert!
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Until Michelle was reading through your bio, I said it should be football, not soccer.
Speaker 2:If you're out on dates, even I know that I know to call it soccer at this point, but if I go hard on dates soccer, I get lynched, I bet.
Speaker 3:I bet welcome to the now podcast making moves in real estate, episode number 31. Our guest today is a top austin texas real estate expert and everybody knows that I love me some Texas. Yes. He has a reputation built on local market knowledge, tireless dedication and exceptional customer service. He's a former professional football player from London. He now applies the same drive and commitment to helping his clients buy and sell homes with a refreshingly friendly approach and proven success. He's known for guiding buyers to great deals and ensuring sellers have a stress-free experience. He's a 16-year austinite and lives in central austin with his wife and three children. Please help us in welcoming alex tap Alex.
Speaker 1:We were so excited to have you.
Speaker 2:Thank you. Thank you, that was such a nice introduction. I don't think I can live up to that, but that was lovely, thank you.
Speaker 1:Oh, I'm sure you can, I'm sure you can.
Speaker 3:I really want to hear about your story. How'd you end up here in the States?
Speaker 2:Oh my goodness, yeah, yeah, long time ago, um, I played professional, uh football soccer in England. Um played for Wimbledon and MK Dons and then I pretty much retired over there through some knee injuries. But I had, um a connection reach out about starting a team out in Austin and at the time my girlfriend who's now my wife was from Austin, went to UT and so I was familiar with the, the city and they said, hey, look, you know we're starting up this team and you know we'd love for you to kind of come over and see what you think and and you know, kind of get that initial team started. So I came over for a year, played with them for a year. It was great, loads of fun, great to be back playing with the boys and that kind of stuff.
Speaker 2:And that team then moved to Orlando, became the Orlando City MLS team and at that point we were in Austin, loving Austin, kind of doing our thing, and so we stayed here. Um, I was doing investment property myself, just personal investment property, and like, as I got too old and slow and fat for for playing football, I uh went into real estate and and kind of been doing it ever since really, and so that's yeah, that's the short version of it.
Speaker 3:Wow. So how many years now at real estate?
Speaker 2:specifically, I've been almost 10 years. I want to say now, yeah, like actually as a licensed realtor, I was doing some things prior to that. I had some investment stuff in London and things like that. I'm a landlord here as well and so, yeah, just like a natural progression there, really Love the service part of it. I consider it a service industry, not really a sales industry. I don't really see myself as like salesy, but do love just kind of working with people and helping people and so, yeah, just over time just kind of built it from there.
Speaker 1:And I understand you have a team now why don't you tell us how you have it?
Speaker 2:structured? How do you? Yeah, we do. We have this is our second full year of having the team. We have three agents and two full-time type of staff. One, just, you know, day-to-day assistance, and then the other one kind of growth operations and agent experience and things like that. And just you know, that's constantly evolving right in terms of the agents we want to bring on and what the kind of value and service we bring to those guys as well. And you know, I see it as I don't think they're going to be with me forever. But if I can help them in their initial stages and that three to five unit type of career and and then they can go on and do their thing, kind of like what I did, then great right like that, if I can play a small part in that along the way. That's kind of how I see it.
Speaker 1:So are they new. You bring them on as new agents, then I take it pretty much yeah, we've.
Speaker 2:We've got, um, I've got two just brand new uh, brand new agents and just helping them kind of figure it out. And then I've got one who's been in the business a while and just needing that extra help to take him to that, to that. Next, you know production level or whatever that is, um, I do just really enjoy you know, tapping into that of what their skill set is, how you can be the best value you can be for your clients and just trying to keep them. I feel like real estate for me is just being consistent, right, really just doing the right things day in, day out, setting good habits, and just really you know, every time you speak to a client, what is your value. There's so many other things to do. You know tech now and everything else online for for people and buyers and sellers. What is your value as an agent? And I just love kind of tapping into that and figuring everything so you know what does your day look like on average?
Speaker 2:good question. Um, well, I have three little ones, so it can. It starts like here's my day and then it could just get thrown out of whack immediately. Um, but I usually like to start in the get in the office first and then plan it out from there.
Speaker 2:I don't love working from home. I feel like I do neither well, not a good parent or a good agent at that point right, trying to do both and so get to the office and then figure it out from there, usually kind of setting appointments or dealing with contracts or showing homes and all that kind of stuff, or helping the agents with their stuff as well. We have a staff meeting every week, every Tuesday, where we just either bring in a guest, a lender or a title rep or an appraiser or something like that, or we'll do some kind of interactive kind of work where it's like I'm the buyer, you're the seller. Let's talk about that. We do some in-the-field field stuff as well, like this is how I show up home, this is how I you know, this is how we conduct ourselves. An inspection, all that kind of stuff. I prefer being in the field versus stuck in the office, but I usually start the diagnosis I'm not surprised by that, your prior career being outdoors, I imagine primarily.
Speaker 2:Yeah yeah, yeah, exactly office, even us.
Speaker 1:We're in a rural community, so we might be I when we have ranches or you know, large acreage that we get to go hike and kind of get out of the house. We don't have the cookie cutter, that's cool homes.
Speaker 2:You guys do a lot of like farm and ranch stuff we have ranches up here yeah, we, um, we have a variety.
Speaker 1:I would say. On average, most of our properties are five acres or more.
Speaker 2:Oh, wow, okay, that's awesome yeah.
Speaker 1:And then some of them are hundreds of acres or even thousands Too many these days. Then we have the lake.
Speaker 2:That's a whole different ballgame, though. Right Like just dealing with that type of sale, right.
Speaker 1:Don't do a ton of like home ranch. To be honest, what does your market look?
Speaker 2:like how is it in austin? How's it been for you? Yeah, we've. Um, you know we went through that crazy growth, smart, right, you know, like most people did, especially over covid, where it just went wild and everyone was moved. I felt like everyone was moving to austin, right, and so, um, hard to compare to that type of market because it was a little bit of an outlier. We've always been pretty strong. We've always had people moving here and companies moving here.
Speaker 2:But you know that time, compared with the, you know, with the rates, those historically low rates, that was just crazy, right, wasn't really sustainable in my opinion, not a healthy market, to kind of continue that anyway. So for now, for me it's more of a balanced market. Um, we've got around, I want to say like about five months of inventory at the moment, which feels like a lot compared to where we come from, which was like two weeks of inventory. But you know, I feel like buyers now have have a chance to take their time. Think about it. It's a big decision for them, right, don't have to make a decision in 24 hours and pay 300 grand over list and all that kind of stuff.
Speaker 2:Um, we can go negotiate some value, which is, which is always fun as a buyer's agent side and then on the seller's side, um, you know, if you price well and it's presented properly and there's a marketing plan there, then you'll get buyers. Right, it's just not immediately and gone are the days, are just whacking the sign in the yard and getting 10 offers that that first weekend, right, right, um, so yeah, just a more balanced market. You know, obviously I'm biased. I love austin obviously. You know I've been here a long time and still feel like it's a strong market for, for real estate. Um, even, you know, we see it day to day, right, even with these rates coming down this past week or so, you're already seeing people come back in. I dealt with multiple often yesterday, and so there's always that kind of draw for the right homes in the right spots.
Speaker 3:So let's talk about the changes that have happened due to the NARS. How's that affected things? We've had multiple guests on our podcast, um that have, yeah, input.
Speaker 1:We haven't talked to somebody in the great state of texas, so michelle's favorite state where she's like you want to retire, you might have a client, let's go. Yeah, so how about people?
Speaker 2:um that with your team and yeah, we I mean compass have been fantastic in terms of the support they offered throughout the last you know three, four months and the classes they've been putting together and all the resources there. It's been great. Um, you know, we've gone from sheer panic to not much is changing, right and and everything in between and and who knows where it will shake out. It wouldn't surprise me if in 12 months time it's totally different again, right and and everything in between and and who knows where it will shake out. It wouldn't surprise me if in 12 months time it's totally different again, right and. So, um, I feel like you can get caught up in those changes a little bit.
Speaker 2:For us, transparency is always a good thing, right, um, more kind of, especially in our industry where it's kind of considered sometimes a little shady for whatever reason. So the more we can kind of elevate ourselves and be more transparent, then great. I'm all for it. Right, from a seller's perspective, you know the conversations we're having with sellers and we've had a bunch in the last you know couple weeks really has been like, look, it's always been that those, those commissions, have always been negotiable. Right, that's always been the case and we've always presented it as such.
Speaker 2:If I'm selling a home, I'm trying to put my best foot forward and trying to get it out to as many people as possible, right. And so by offering the 3% or whatever that is, then I feel like you're putting yourself in the best spot. If you're not, then maybe you're kind of limiting yourself in terms of there might be buyers who can, you can't afford to also pay their agent as well as their down payment and everything else as well. So they might just say, hey, listen, don't show me any homes where they're not offering buyer's agent commission, because I can't afford to do that and obviously an agent isn't going to work for free, right. And so if I'm selling a home, personally, I'm, I'm offering that um. You know the the clients I've been working with so far have been fine with that right um, and so, yeah, it's not. We haven't seen any like drastic fallback, pushback from from that perspective. Yet I'm sure there's sellers out there who's going to be like that great um, but not in our experience so far it's been been pretty standard.
Speaker 1:We haven't had any pushback whatsoever either with the sellers, the buyers. I say with the buyers we have. Some of our leads are. A lot of my business comes from referrals within our sphere of agents, but we also have the internet leads and so it was like, okay, how we show the value like you're talking about, right, that doesn't know us, and so Michelle's really got a good little system, I think, going on for our buyers, oh, I'd love to hear it. Yeah, he puts you on the spot, general. He puts me on the spot.
Speaker 3:I don't know that it's a spot. He's like you're so good, I'm like no, I don't know about that.
Speaker 2:Oh, I love it Anytime I can learn from other agents. And what's this also opened up is how people do two different things in different states. I'm so, like, focused on Texas.
Speaker 3:I never even thought, oh, there's different, you know? So great, yeah, please, please. Well, that's why I asked you about texas, because in some states in some areas people were already using buyer representation agreement, so it was like already a thing. So I don't know if that was something you guys were already doing, or is it new for?
Speaker 2:you. So that's a good question to me. Personally, I've never used them, literally never used them right. All my all my business is referral and repeat business. We don't do any kind of like outside advertising, marketing, paying for lead, none of that stuff. It's all just organically grown by just having good systems and good follow-up and staying in front of clients and just doing a good job, right.
Speaker 2:And so I've never felt the need for a buyer rep, um, if in that now at the end of the deal you know compass will need one right or something so I have to have them sign it at the end. But you know all good and so yeah, that's a little bit of a change for us to kind of get that in the front, on the front end, especially if you're like you know you don't have a good relationship with them it's like been a referral or something like that who you don't know and trying to kind of communicate that value um with you know, from a buyer's mindset, it's already got so much going on as well, right, and so trying to just be aware of that and and trying to navigate that that's probably been a little trickier, to be honest, versus like the seller side. How about you?
Speaker 3:so are you using, then, like the state of texas, buyer representation agreements, or did compass funnel push down any kind of their own?
Speaker 2:We've just got the standard, the mandated Texas one, the TXR, whatever, it's Okay.
Speaker 3:So you know, I think you know we're we're. She brought her independent brokerage over to EXP last year. So what's really great about what they rolled out is a standard listing agreement and then also buyer agreement that's separate from our California Association.
Speaker 1:Much easier. We're in California, we have to make it convoluted with like seven pedigrees. What is this? Yeah, he has like a two-page error. One page flick, here we go.
Speaker 3:it's like the bible, bible, bible version. Anyways, that's been extremely helpful because when you're doing a buyer's consultation, it's like two pages and so it's super clear. I mean, I feel like my 13-year-old could use it in school, because it's just very easy to walk through your value proposition, really, like it's like boom, this is what it is, and this is what I'm going to do, and this is what it's going to do and this is what it's going to look like for you.
Speaker 1:But we have had one instance where we did have a buyer sign the agreement so one of her clients and then working with one of my new agents and they're like oh well, actually we really want to work with someone else and happens to be from my office, that is for land. And I'm like so you've signed a buyer. Uh, you know, you signed an agreement with us, let's talk about it. And I'm like, how ironic, the first one that my agent get signed. And how did that work out? Push back, well, we're still having conversations about it, uh, but I would say what, what? What it made is okay. We didn't present the value clearly enough in that situation. Right, I did the initial conversation, handed the baton off to my buyer agent. Perhaps I should have stayed involved a little bit longer with that situation, and so what I liked about what Michelle is doing is she's either in person or in Zoom, having actually doing a presentation for about a half hour.
Speaker 2:Got to do it in person, in my opinion, or Zoom right you have to get in front of people.
Speaker 1:They're at and going through our whole presentation that we put together and that we tweak, not just the contract, and then kind of even encouraging them, I think, to interview agents so that way they know, when they're signing it with you, that you are the right fit for them, the right person, and they understand what they're signing. That basically, buyers are signing a binding contract, just like our sellers have for years with listings, and I don't know that they quite realize that yet, just because's so new.
Speaker 2:So yeah, no, I agree with that. I think to that point just makes everything a little more professional. Right, the initial meeting slows us down a little bit, you know like you know how often have we like doing something or somewhere? Yeah, I'll show you that home and and you're, and you're off and running. Right, it's just a little more deliberate now, in just our other way we work, you know that's kind of what I was telling courtney is.
Speaker 3:it's like it's really allowing us the opportunity to set the cadence of the relationship and what we're going to do and how we're going to do it and we're going to move around it. I'm former pharmaceutical sales rep so I'm used to having like these critical conversations with high level physicians and so it's easier for me, based on my experience, to have that dialogue with Absolutely, that must help so much.
Speaker 2:Yeah, for sure. Just uncomfortable conversations at times, right.
Speaker 1:Crucial conversations we call them? Yeah, yeah, what do you call them? There's a book called crucial conversations that, oh, I read it and it's an old book. I maybe even from the 90s might have been written. Yeah, and I've actually read it twice and I've recommended it to multiple people in my brokerage over the years where it was needed I've done trainings on it.
Speaker 3:Uh-huh, yeah, yeah, anytime you have a crucial conversation, you need help role-playing with.
Speaker 2:Call the call us let's go, I'm in, that's great, I love it. Yeah, I like things like that. More uncomfortable the better. Just trains you to be fine with it, right, and so no, I'm all for it, but just yeah.
Speaker 2:One thing I wanted to say as well, like and I've been saying this to anyone who listens to me is I feel like the best advocate for a buyer's agent commission is the seller's agent. Right, when they're having that meeting, in that listing presentation and the, you know the seller's pushing back, and I'm not going to pay my buyer's agent anything because I don't have to like just being an ad. You know, having those stronger agents be an advocate for that, because we're both, we're going to be on both sides of it, right, I'm sure there's agent. There's always going to be that race to the bottom and discounted agents and everything else like that. It's just not what we do. I'm sure it's not what you guys do either. It's just like we're trying to be a full service, you know, professional agency over here and and this is just our fee.
Speaker 1:This is the way it goes, right well, I think people forget that there's been flat fee brokerages for decades. Yeah there, that has been around. It's nothing new, and the sellers that are implying to go that direction have already been going that direction and the majority have not, because there's stats around that they get more money with the full service agent representing them. There's a lot of statistics around it. So in reality, this is not a new concept. It's just being worded differently, I guess you could say, than we've already have had out there.
Speaker 3:So real quick, before we go, I want to hear about your investment portfolio yes, so let's talk about yours and I also want to know if you're doing real estate in the UK.
Speaker 2:Yeah, so not anymore in the UK. I owned a couple of properties there a long time ago Hard to manage, to be honest, from over here and haven't really got my finger on the pulse of what's going on enough you know. Just not there enough anymore, so they're done with. But here, yeah, we've got a few rental properties in San Marcos and in Austin. I manage them myself. Started off. The first ever one we did was just the home that I initially bought to live in my primary and then when we moved we just kept that as a rental Probably the best decision I've ever made on that one, luckily, um and so, and we just kind of built a few from now.
Speaker 2:And so you know ups and downs with investment properties. It's so important in terms of, like, obviously, the home and the condition it is and then just getting the right tenant in right and just doing your due diligence on that end. That's usually the advice I give to a lot of investors like take your time with that, meet those, meet the people. If first, before coming into everything, right, get the home and obviously in good shape, but then, if you know, if you're just kind of taking care of payments every month versus like chasing up late grand dealing with just a bunch of stuff you don't want to deal with, right, um, but yeah, they've been great for us.
Speaker 2:Um, seed open is like long-term, long-term investment plays type of deal and as long as they're they both can, you know, they all three cash flow. But if we can, if as long as they're kind of taking care of themselves with their mortgage, then I'm fine with it. I'm not trying to these not molten family homes. They're all single family properties and, um, just kind of let them do that thing. How about you guys?
Speaker 1:I have a lot of rentals, um, uh. So we, my husband and I, got into the Airbnb market in 2015 and, being outside Yosemite, that's um yeah a big, big part of our portfolio up here, and so we have a boutique hotel now in downtown Maryland oh wow.
Speaker 2:Oh, you guys are next level yeah.
Speaker 1:Well, 11, small one, 11.
Speaker 1:Yeah actually, I have my real estate office in the front and then the hotel is back, and so if guests have questions, they have. Are you running that hotel yourselves as well? No, I have a manager. I have had a manager for our short-term rentals since 2015, 16. And she was my, and then she was one of my realtors, and then she became our manager of rentals, and so she's been with us a long time. It's a whole nother business. I mean, it genuinely is, and I think people underestimate the amount of work needed on short-term rentals, whereas our long-term rentals we self-manage.
Speaker 1:Those are a lot more passive. So we just picked up another property where we're going to create two more long-term. That happens to be next door to us. So we're going to be very thoughtful on who we bring in. I always pull credit reports too, even if we don't know people, because I can tell my lending background like hmm, what does that say about you? What's your pattern? See it with our credit reports. So I always tell my clients pull credit, you need to see their credit. If you, I was telling my clients full credit, you need to see their credit.
Speaker 2:if you're going to rent to somebody, yeah, and we I manage them myself as well, and anytime I've got a client who's looking to do it uh, you know, looking for investment property and they ask you who's a good property manager? I'm I. I've never come across a good one. I don't know if it's just me, but I just I'm always just like, just do it, I can help you. Let's just get all the front end stuff done. I can take care of all that and provide contact and everything else like that for contractors or whatever. Let's get the payments up and then, honestly, just man, if you're in town or in state, at least you can manage it yourself. I've just never been able to find a good one. Maybe we should start one.
Speaker 1:No, thank you, I barely want to manage my own. I could have got into the property management business a long time ago and I opted out of no reason. I do not want to deal with a bunch of tenants or I've had to.
Speaker 2:It's not fun.
Speaker 1:Oh, it's not's not fun, it's cash for keys. I've had all sorts of situations over the years and nope, nope, we'll let other someone else more patient than me handle that how is the market where you guys are now?
Speaker 2:how and how has business been this year for you guys?
Speaker 1:it's been pretty good, um, kind of similar to you. Obviously we had the mad rush of everyone moving out to rural communities and we were just slammed for a couple of years there and then it drastically went down. So our area, on average, I would say we're about 50% down as far as the number of transactions that we saw, and I think that was pretty on par with our national average. So it's picked up. This year compared to last. We're getting more listings, quite a bit more listings, and so they're sitting longer.
Speaker 2:Yeah, they're buying more listings.
Speaker 1:Yeah our days on market are longer, which is historically in rural areas. Days on markets are longer anyway, and so we're starting to see what I used to see, you know, back in 2018, 19, is kind of what this feels like to me, this market that we're in, so I would say it's steady and I'm anticipating some major pickup come once they start doing all these rate drops that we're anticipating in the fall yeah, so I in terms of your agents and what they're, uh, how they're growing their business.
Speaker 2:How are you kind of guiding them on that? Is that same type of deal with you where it's referrals, repeat business, just growing it like that, or are they doing different ways of doing it?
Speaker 1:uh, I mean with the exp model, we have production team and then my group in the mountains that came over with us, and then I have agents that are completely building their own brands in different markets and so that you know every time it, depending on what market you're in, they all have their own methods. But I would say, overall, most of us are very relationship based versus transact, transactional, and have built our businesses off of our sphere or professional-professional referral, which is something that we're big on, and we're part of a group called Pro Insight that has been a really good fit for us on that. So that's how I grew my business. I didn't pay for online liens for my first 15 years in the business. I did get into that, but it's more of a hybrid model and I we have I definitely have a higher conversion from our, our referrals and our sphere than we do from our online.
Speaker 3:But so she so what we're focusing on is having our agents build their preferred partnerships with their asset-based and service-based professionals, so your CPAs, your attorneys, your financial advisors, insurance agents, and really elevating the conversations around referrals. So your painter, asking your painter to ask the question why am I painting your house today? Right, absolutely.
Speaker 1:Or your CPA. Typically, your CPA will ask you at the end of the year did you sell any properties this year? So instead we're saying, hey, can you please ask, do you anticipate selling any homes this coming year, right? If so, do you have a culture that you would consider a nine or a 10? No Great, let me make an introduction and you do a three-way text. So that's a method that we're working on.
Speaker 3:Mostly with our insurance agent. So we have like a real strong communication style on doing three-way introduction text messages with all of our board partners, so even our lender. So I would say our lender and our insurance agents are really the top two that I use all the time and again a lot of business. Hi Alex, this is my client Courtney. She's looking for an insurance quote on this address before she moves forward in an offer. Would you please get in touch with her and then that way it obviously illustrates to the client that we're, you know, very consultative team approach and then I have the ability to go back in 48 hours, 72 hours, and say hey, alex, were you able to give that client? You know what I mean if I haven't. There's accountability like nobody has ever seen with when working with me. Oh, I love that yeah, I love that.
Speaker 2:That's great. We have a similar way of of, you know, having that kind of referral network within home insurance. Uh, you know lenders, obviously all that kind of stuff. But I love the follow-up as well and and just that accountability piece that's.
Speaker 3:That's cool yeah, so nothing about us. Before we wrap up, I was going to ask the final question on what's next for you. What's your five? Ten-year let's go five-year. Vision Ten-year Michelle let's go five we're working on five. What's your five?
Speaker 2:Yeah, I'm with you. I'm with you Kind of shorter-term goals here. I think for now is just continuing to kind of hone and grow the team that we're putting together right and consider. You know, I don't want to, I think I don't want to be over 10 agents. I'd like to keep it under 10, ideally, and just be really be able to give the time that is needed at some point, maybe move out of the, the piece of it and just continue to kind of mentor and help the. Is this your goal as well? I can see you nudging that is what I have been doing.
Speaker 2:Okay, cool, good for you. I mean, I haven't done it yet. Whether that's unrealistic, who knows right, it's not. It's hard to tell now, but yeah, that's the kind of five-year plan is continue to grow the group. You know, I'm pretty consistent with my kind of production each year, so if we can continue to kind of edge that up as well, just continue to refine our systems and process and make it as efficient as possible, right versus like recreating the wheel every time we meet a client or whatever the case is. So, yeah, I mean nothing outrageous, just continue this. I love it, I love what we do. Don't really see myself getting out of it fully. I love, you know, austin and the growth that we've seen here as well, and so that's really it. Yeah, sorry, not really it. Yeah, sorry, not super fun.
Speaker 1:Awesome, all right.
Speaker 3:Well, let's tell our listeners where they can start following you. Oh yeah, Find you and contact you and all the things.
Speaker 2:Yeah, absolutely. I suppose Instagram, right, alex? Tap underscore is my personal page. We've also got the Tap Group on there as well. We've got LinkedIn pages there. The TapGroupATXcom website is ours as well. Yeah, come say hello anytime, just give me a call. I've got to do a better job with our agent-to-agent referral system. I know you brought that up. I'd love to do a better job with our um agent to agent uh referral system. I know you brought that up. I'd love to do a better job with that as well we'll chat.
Speaker 2:Yeah, we'll chat after yeah, all right, sounds good, keep it going. Thanks so much for having me.
Speaker 3:I appreciate you yeah, thank you, alex, nice to meet you. I appreciate you responding so quickly.
Speaker 2:So thank you, no problem anytime. Good luck with everything you guys are doing great so you heard him.
Speaker 1:Look for him on instagram. Alex, tap, underscore or ask the general and all things twists. Have a good one, bye.